ABOUT US  
 

Focus on
Customer Service

Canstar Restorations is committed to delivering
the highest quality
of service on
EVERY project.

All Canstar employees
not only receive extensive technical training,
they are also involved
in thorough and
detailed customer
service programs.

 
Canstar Case Studies

See how we've used our restoration resources (Water Out equipment) to successfully conclude tough drying projects.

1 - Ski Lodge - Sprinkler main burst, 45 suites affected.

2 - Secondary School - Water main burst.

3 - Commercial Facility - Hot water tank failed. Office remains open during drying.

TESTIMONIALS

See what our Customers
are saying about us.


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Canstar in the Community--See Our
Corporate
Responsibility
Page

 


Canstar Restorations is a unique full-service restoration company with offices in Port Coquitlam, Coquitlam, Surrey, and most recently in Whistler BC. Since 1985, Canstar Restorations has practiced the belief that people ultimately seek "peace of mind" when involved with a restoration company. 'Our people do make the difference', as evidenced by our growth to 4 branches and 50,000 sq ft. Canstar distinctiveness lies in our commitment to delivering the highest quality service on every project.

All of Canstar’s employees receive extensive training in every aspect of their job. Most receive certification by IICRC in restorations and cleaning techniques, and many have specialized drying courses and certifications.

Operations manager, Art Johnson, is certified by the RIA as a CR (Certified Restorer) and WLS (Water Loss Specialist), has attained Master's Certification with the IICRC in Cleaning and Restoration and has extensive training and experience in Mold, Asbestos, and Trauma Scene remediation.

Find out more about the CANSTAR TEAM.

Read our letter of introduction.

To compliment our commitment to excellence, our team is involved in ongoing customer service programs such as:

· Jon Don's Winning on the Home Front
· Ken Blanchard's GungHo and Raving Fans
· The Fish Philosophy based on the famous Pike Place Fish Market in Seattle, Washington, USA

State-of-the-art facilities and equipment allow technicians and project managers more choices and flexibility when meeting the individual needs of our clients.

Above, Left: Canstar Restorations Fleet geared up to manage large losses. Above, Right: All weather solutions for the Whistler Corridor area. Canstar Restorations – utilizing the Water Out System at a large loss in a commercial ski lodge.

Our clients' priorities are influenced by many factors, depending whether the property is commercial or residential. By choosing the right drying system and restoration equipment for each job from our many solutions, the Canstar Restorations team has the tools to focus on what "peace of mind" means for each individual client.

The Water Out Emergency Structural Drying Systems, Fireline Precision Contents Processing System, Esporta Wash System, and the electronic Pack Out Inventory System are just some of the many solutions available to the Canstar Restorations team, but the most important solution we offer our clients is our people.

Above, Left: Year round solutions for schools and other educational facilities. Above, Right: Solutions to minimize business interruption at hotels and conference facilities

Learn more about our various restorations solutions

· Water Out Emergency Structural Drying Systems
· Fireline Precision Contents Processing System
· Esporta Wash System
· Electronic Pack Out Inventory System

The most important solution we offer our clients is our people.
Our people are ready to respond 24 hrs / 365 days

1.866.578.3138 toll free
604.944.1461 Lower Mainland BC
Whistler at 604.935.2050 or 1.866.578.3138

www.canstarrestorations.com... www.wateroutvancouver.com

WOULD YOU LIKE TO BE PART OF OUR TEAM? Explore our Career Opportunities



The Canstar Restorations Team is committed to providing our customers with the best possible experience during the restoration process.

Our clients will:

experience service and quality that encourages compliments
be offered explanations of what to expect at each stage of the project
receive efficient reporting
enjoy timely communication
remember the special members of the Canstar Restorations Team that “made their day”

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Success can be measured in the consistency of continually doing things the right way. ~Contents and Cleaning Division~

Emergency services is what we need to provide the most…it is where we can make the biggest difference. ~Sandy Dunn, Manager, Construction Division~

Reassuring the client that they are now in the hands of professionals…this is crucial.
~Frank Gomboc, Production Supervisor / Water Out Technician, Water Damage Division~



Canstar Restorations Headquarters





 

   
 

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